Privacy Policy

Effective 4 September 2026 · The Irisware app is published and operated by JDMI Systems B.V. (“Irisware”, “we”, “us”).

What the app processes, and where it goes

• Voice and camera during a session. While a session is active, microphone audio and camera frames (from your glasses or your iPhone) stream to Google Gemini to produce spoken answers. When you use Translate, speech audio streams to OpenAI to produce captions. Each provider processes this data under its own terms. When you turn the camera off in-session, video stops and the glasses recording LED goes dark; when you end the session, streaming stops. During a session the phone also keeps the last five minutes of camera frames (and any photos you take) in memory — never written to disk — so you can ask about something you just passed; if you ask Iris to find something in the recent video, a handful of those buffered frames are sent for analysis the same way live frames are. The buffer is erased when the session ends.
• Location, during a session. While a session runs, Iris knows roughly where you are — the neighbourhood or city, never a street — so it can answer local questions without asking. The phone keeps a rough fix warm for the whole session (the system location indicator stays on) and the app forgets it when the session ends. Your exact position is read only when you ask for something that needs it. Like the rest of a session, this goes to Google Gemini. Location is never read outside a session you started; permission is “While Using” and can be withdrawn in iOS Settings at any time.
• API keys you enter. If you bring your own keys, they are stored in your phone’s secure storage (iOS Keychain) and are sent only to their own provider. We never receive them.
• Hosted access (optional). If we enable hosted access for your email, you sign in with a magic link and your sessions relay through our server so you don’t need keys. We keep a metering record per account — what your account used, and whether the actions we ran for you succeeded or failed — to run the monthly allowance and to fix what breaks. It never keeps what you asked. Your email address is stored to operate your account.
• Memory (optional, hosted accounts). If the Memory switch is on, Iris may keep durable preferences (for example, your preferred units) to personalize future sessions. Memory is stored encrypted on our server, but it is not end-to-end encrypted — the service operator can technically access it, and relevant memories are shared with the AI provider during your sessions to do their job. You can switch Memory off at any time, and Delete all memories erases our copy and the provider-side stores.
• Feedback. When you tap Send Feedback, your message and any attachments (screenshots, voice notes) you chose to include are sent to us. Nothing is sent unless you tap Send. Notes and bug reports you ask Iris to pass on by voice are sent the same way; if you are signed in to hosted access, they carry your account’s internal identifier (never your email address itself) so we can see which account sent them — without a sign-in they are anonymous. If you are not signed in, the screen offers an optional email field so we can reply about your report; it is blank unless you fill it in, and leaving it blank sends the report anonymously. Every submission also carries the same random per-install identifier used by the usage beacon below, so that several reports from one app can be recognised as related — it tells us nothing about who you are, and it is attached whether or not you have switched that beacon off, because feedback is you contacting us rather than analytics we collect.
• Anonymous usage beacon. On launch the app can send a small anonymous beacon about how the app itself is running — measurements and settings, plus the phone model and system version — tied to a random per-install identifier. Never anything you said, saw or typed, and never your keys. Switch it off in Settings → Advanced → Privacy → “Share anonymous usage”.
• Service notices. At launch the app checks for service notices (for example, “a new build fixes X”). The check sends your build number and platform, nothing else — no identifier, not even the anonymous one above, and we keep no record of who asked. Which notices you have dismissed is remembered only on your device. This check is separate from the usage beacon, so switching that off does not stop you being told about a problem with the build you are running.

What we do not do

• No selling of data, no advertising, no third-party trackers on this website or in the app.
• No background recording: audio and video flow only during a session you started, and stop when you stop it.
• No access to your Meta account — glasses connectivity is handled by Meta’s own Wearables toolkit on your phone.

Retention and deletion

• Hosted accounts: usage metering rows and your email are kept while your account is active. Email hello@iris-ai.app to have your account and its data removed.
• Memory: deletable in one tap in Settings → Memory, or on request.
• Feedback: kept as long as needed to act on it.
• Sessions on your own keys: we hold no session or conversation data from them — they go directly between the app and the provider whose key you supplied. Without an Iris account, the only things we hold are the anonymous usage beacon’s statistics (if you leave it on) and whatever you send us through Feedback.

Your choices, in one place

• Camera on/off toggle during any session (LED reflects it).
• Memory on/off + Delete all — Settings → Memory.
• Anonymous usage beacon on/off — Settings → Advanced.
• Every key, sign-in, and connection option — Settings, nothing hidden.

Children

Irisware is not directed at children under 13 and should not be used by them.

Changes

If this policy changes materially, we will update this page and note the new effective date above.

Contact

Irisware · hello@iris-ai.app

JDMI Systems B.V. · Chamber of Commerce (KVK) no. 42150372